Effective Date: 13th April, 2023.
At smilemoves.com, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of personal information from you when you visit our website or use our services:
Contact Information: We may collect your name, email address, phone number, and mailing address when you contact us or use our services.
Payment Information: We may collect your payment card information, such as credit card number, expiration date, and security code, when you make a payment for our services.
Usage Information: We may collect information about your use of our website, such as your IP address, browser type, operating system, pages visited, and links clicked.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activities on our website, such as the pages you visit, the links you click, and the date and time of your visit. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the personal information we collect from you for the following purposes:
To provide and improve our services: We use your personal information to fulfill your requests for our services, communicate with you about your bookings or inquiries, and provide you with customer support.
To process payments: We use your payment information to process payments for our services and to prevent fraud.
To personalize your experience: We may use your information to customize our services to your preferences, such as remembering your preferences for future bookings.
To communicate with you: We may use your contact information to send you updates, newsletters, marketing materials, and other communications related to our services. You can opt-out of receiving marketing communications at any time.
To analyze and improve our website: We may use cookies and tracking technologies to analyze how users interact with our website, diagnose technical issues, and improve the functionality and performance of our website.
Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. However, we may share your personal information in the following circumstances:
Service Providers: We may share your personal information with third-party service providers who help us with payment processing, data analysis, customer service, and other business operations.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
Business Transfers: If our business is sold or merged with another company, your personal information may be disclosed or transferred as part of the transaction.
Consent: We may share your personal information with third parties with your consent, such as when you authorize us to share your information for marketing purposes.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We take reasonable measures to securely destroy or de-identify personal information that is no longer needed.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of third-party websites before providing any personal information.
Children’s Privacy
Our website and services are not intended for children under the age 18.
For Any questions please e-mail to: booking@smilemoves.com
